FAQs


Frequently Asked Questions:


  • What are the cash on delivery fees?

Cash on delivery fee 5 Saudi Riyals


  • How to track order?

When your order is shipped, you will receive the tracking number for your shipment via text messages, and you can track the shipment via WhatsApp customer service

If the delivery is through our representative or shipping companies’ websites.


  • How is the order delivered?

It is done through representatives of the Clau store or the shipping company Samsa and DHL.

  • Do you deliver orders to your home?

In most large and medium cities, yes. But in small cities, villages or settlements, the customer is required to receive it from the delivery company branch.


  • Is international shipping available?

Yes available


Communication questions:


  • How do we contact you?

Feel free to contact us via

Customer service WhatsApp 00966556740830

Or send a message to the following email:

[email protected]




Other questions:

  • Can I gift the drink box to a friend?

Yes, just write in the notes during the order with an appropriate phrase and enter his address and information directly and it will be shipped to him


  • How can I get Box Claw?

Box Claw is a gift from us to you when you buy any product


  • Type of threads and manufacturing?

Local manufacturing in the heart of the Kingdom in the capital Riyadh, in the Sultan Socks Factory

The threads are of high quality, 85% natural cotton.

To order your own socks, you can contact Al Sultan Socks Factory via the following email: [email protected] or visit their website www.alsultan-socks.com


  • How to wash your drink for better quality:

No ironing

Do not use bleach.

Wash at moderate temperature



  • Can I buy via WhatsApp or Instagram messages?

  Yes, you can order via

Our Instagram account: try.claw

And through the website: www.try-claw.com

And via WhatsApp customer service 00966561106887

Or send a message to the following email:

[email protected]




  • Do you have wholesale?

Yes, you can contact us via email to provide it to you.

[email protected]